The below is some frequent questions you may have.

 

♣ How do i contact Otontrend?

Besides that you can send inquiry via Alibaba platform or Alibaba Trade Messenger,

you can also contact us by other ways as blow:

Mobile & whatsapp: 0086 134 1882 4675

Phone: 0086 7555 3316 2489

or visit our website www.otonacces.com to find more contact information.

 

♣ When can i get the rely to my inquiry?

We usually reply your inquiry within 24 hours. If your inquiry is urgent,

please contact us via phone or email.

 

♣ Can the products be customized?

Yes.

 

♣ How can i get a sample for test?

We will send samples you request after you pay for it.

 

♣ How do i pay for the sample?

Full payment via Paypal, Westuion and T/T.

If you would like other ways,please let us know.

 

♣ When is the sample delivery?

The sample lead-time is 7-10 days.

If there is any in stock, it will be sent within 2 days.

 

♣ How do i pay for my order?

We accept payment via T/T,Paypal, Westuion, Trade Assurance,L/C or others.

 

♣ What are the payment terms?

For mass orders, 30% deporsite, 70% balance payment.

 

♣ What about the lead-time of the mass order?

25-35 days after order confirmed upon payment.

It may be shorter or longer upon different items or quantities.